SHIPPING & HANDLING
Your men's underwear and swimwear order will be processed within 24
hours. Allow approx. 7-21 days delivery time depending on size and
colour availability. It is a good idea to provide a second choice so
that your order may be shipped as soon as possible. If we still have a
problem with a particular style or colour, we will advise you by
e-mail and give you the option of another choice.
all Australian orders a flat fee of $6.10 US will be charged. (Incl.GST)
international orders a flat fee of $12.50 US will be charged. (no GST
orders will be shipped via Australia Post Airmail.
We take great
pride in our reputation for quality and excellent value. If for any
reason you are dissatisfied with a purchase, we'll assist you with a
prompt refund or exchange.
Due to health
regulations we are unable to accept thongs, G-strings and swimwear for
returns. We are however happy to refund, replace or exchange any other
item, provided it is in perfect condition - new, unworn, unwashed and in
the original packaging. Goods must arrive at Underhim in the same
condition in which they were sent, within 30 days of shipping and you
must return the goods with a receipt of purchase.
Refunds are applicable to the goods only, not postage and handling.
Exchanges are subject to re-shipping charges.
firstname.lastname@example.org for a return
authorisation number and when provided send goods back via airmail only
PO Box 8311
Tarneit, VIC, 3029
E-mail : email@example.com